This privacy policy (“Privacy Policy” or “Policy”) describes Makkal Tnsport Coimbatore Pvt Ltd (the “Firm” or “Company”) policies on collection, use, and disclosure of information about you in connection with your use of the mobile application Makkal Auto Drivers (hereinafter “App” or “Application”) owned and controlled by the Company. The terms “we”, “us” or “our”, refer to Makkal Auto Drivers Application or the Company, used interchangeably. The Company is an intermediary service providing platform facilitating taxi drivers connect with customers.
By using the App, you consent to our collection, use, and disclosure of information about yourself as described in this Privacy Policy. The Company acts as an intermediary e-commerce marketplace, facilitating taxi drivers to connect with end users. The Company does not provide any services to users other than providing the marketplace as a platform to transact at their own cost and risk. This Privacy Policy is effective from May 01, 2018 and continues until revoked by the Company.
1.1 Your privacy is important to you and to us. We’ll protect the information you share with us.
1.2 For the purpose of this Policy, Personal Information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address, and an email address or other contact information.
We will ask you when we need information that personally identifies you or allows us to contact you. Generally, this information is requested when you create a registration or login ID on the App or when accessing limited-access features.
The information collected from users is shared only with relevant stakeholders, customers, third-party users, or legal authorities as necessary.
5.1 You may review and update your Personal Information at the login section of the App.
5.2 Service providers are required to upload necessary documents visible to customers.
6.1 We implement strong measures to protect your Personal Information from unauthorized access or disclosure. However, we do not guarantee complete security, especially during e-commerce transactions.
The App does not knowingly collect Personal Information from children without parental consent. If such information is discovered, we will take steps to remove it.
We may place cookies on your device to recognize you and enhance your experience. You can disable cookies through your browser settings, but some features may not function properly.
We use your information to connect you with relevant service providers or customers. We disclose your information only as required by law or to protect our rights and property.
We limit access to Personal Information to employees and stakeholders who need it to perform their duties. While we strive to protect your data, no transmission or storage method is completely secure.
By using the App, you consent to the terms of this Privacy Policy and our processing of Personal Information as outlined.
If you have any concerns or grievances, you may contact us at info.makkalauto.net.
We welcome your comments regarding this privacy statement. Please reach out to us for any questions or concerns.
We use the following permissions only for input purposes and do not store any personal information:
Location permissions are used for accurate delivery of services and are managed under the Google Play Developer Program Policies.
If you wish to delete your account, you may request account deletion by sending an email to [email protected] with the subject line "Account Deletion Request." Please include your registered email address and any other relevant details to help us process your request promptly.
We will review your request and take necessary actions to delete your account and associated data in compliance with applicable regulations.
For additional queries regarding account deletion, feel free to contact us at the above email address.
Last Updated: 06-Jan-2025